77p7 Privacy Policy

Introduction and Scope

77p7 ("we", "us", or "platform") places the highest priority on user privacy in its online entertainment services in Bangladesh. This privacy policy ("policy") applies to all users of the 77p7 website and related services.

This policy has been prepared in line with applicable data protection regulations in Bangladesh and international best practices. By using our platform, you are considered to have accepted the terms described in this policy. This policy is reviewed regularly and updated as needed.

If you have any questions about understanding this policy, please contact our support team. Our team is available seven days a week, twenty-four hours a day to assist you.

What Information We Collect

77p7 collects only the information necessary to provide the platform's services. We do not collect any unnecessary or excessive information. The various types of information are described below.

a) Personally Identifiable Information

• Full name and date of birth (for age verification — services are provided only to those aged 21 or above)
• Email address and mobile number (for account communications)
• National ID or passport details (as part of the identity verification process)
• Residential address (where applicable)

b) Transaction and Financial Information

• bKash, Nagad, Rocket, or bank account details (solely for processing transactions)
• Deposit and withdrawal history
• Bonus and promotion usage records

c) Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Browsing activity on the platform and session duration
• Information collected through cookies and similar tracking technologies

Methods and Purposes of Data Collection

77p7 collects information through various methods. Each method and its associated purpose are described in detail below.

Methods of Data Collection

• Direct submission: Information you voluntarily provide during account registration, login, or form completion
• Automatic collection: Information collected through cookies and log files while you use our website
• Third parties: Information received through payment processors and identity verification services

Purposes of Data Use

Collected information is used only for the purposes described below:

• Creating, verifying, and managing accounts
• Processing transactions including deposits and withdrawals
• Verifying applicable age (21+) and identity
• Ensuring customer support and communications
• Preventing fraud and maintaining security
• Improving platform services and refining the user experience
• Fulfilling legal obligations
• Implementing responsible gaming policies

We will not use your information beyond the purposes described above. If we need to use your information for any new purpose, we will notify you in advance and obtain the necessary consent.

Data Sharing and Disclosure

77p7 never sells your personal information to third parties or rents it out for commercial purposes. However, information may be shared in the limited circumstances described below.

Cases Where Information Is Shared with Third Parties

• Payment processors: Limited financial information is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfers in order to complete transactions.
• Identity verification services: With trusted verification agencies to confirm user identity in compliance with applicable regulations.
• Legal authorities: Upon request from competent authorities as part of a court order or legal obligation.
• Technology service providers: Under applicable confidentiality agreements for the purpose of operating the platform.

All third parties listed above are bound to comply with 77p7's privacy standards, and appropriate agreements have been executed with them. They may only use the information received for the specified purpose and may not use it for any other purpose.

Cookies and Tracking Technologies

The 77p7 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve the website's functionality.

Types of Cookies

• Essential cookies: Indispensable for the platform's core functionality. Without these, login and transactions are not possible.
• Functional cookies: Remember your language preferences and settings so you do not need to set them up again each time you log in.
• Analytics cookies: Collect statistical information to help us understand how users interact with our platform.
• Security cookies: Help with fraud detection and prevention.

Managing Cookies

You can control or disable non-essential cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some important platform features to not work correctly.

Data Storage and Security

77p7 applies industry-standard security measures to protect your information. Our security framework is described below.

Technical Security Measures

• SSL/TLS encryption technology is used for all data transfers
• Sensitive data is stored in databases using industry-standard encryption technology
• Regular security audits and vulnerability assessments are conducted
• Firewalls and anti-intrusion systems are active to detect and prevent unauthorized access
• Two-Factor Authentication is available

Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, or fulfill contractual requirements. Once that period has passed, your information is securely deleted or anonymized.

Employee Access Controls

Only authorized and trained staff may access your personal information. All staff have signed confidentiality agreements and receive regular data protection training.

User Rights

As a user of 77p7, you have the following rights over your own information. We are committed to upholding these rights.

Description of Your Rights

• Right of access: You have the right to receive a copy of the information we hold about you.
• Right to rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, subject to legal retention obligations.
• Right to restriction of processing: In certain circumstances you may request that the processing of your information be limited.
• Right to data portability: You have the right to receive your information in a structured, machine-readable format.
• Right to object: You may object to certain types of processing of your information.
• Right to withdraw consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise the above rights, please contact our support team. We will respond to your request within the timeframe required by applicable law.

Protection of Minors' Information

77p7's services are intended only for those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we believe a user is a minor, their account will be suspended immediately and the associated information will be deleted.

If you believe that a minor's information has been collected by mistake, please contact us immediately.

Policy Changes and Updates

77p7 may review and update this privacy policy from time to time. The policy may change due to business operations, legal changes, or technological developments.

For any significant changes, we will send users advance notice to their registered email. The effective date of the updated policy will be noted in the "Last Updated" section at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us through the channels below.

We typically respond to emails on business days. For urgent matters, please use the live chat service. Our privacy team takes your concerns seriously and is committed to providing you with full support.

If you feel that your privacy complaint has not been adequately resolved, you have the right to lodge a complaint with the relevant authority.